Flooring Frequently Asked Questions
Floor Decor Design Center in Orange Connecticut
Explore answers about flooring selection, installation, hardwood refinishing, and shopping at home. Family-owned since 1998, we help homeowners and businesses in Orange, Milford, and nearby Connecticut communities choose flooring for their space, needs, and budget.
Showroom and Service Area
Where is Floor Decor Design Center located?
Our showroom is at 555 Boston Post Road, Orange, CT 06477. Visit us to compare flooring samples and discuss your project with our team. Call 203-403-6364 for help planning your visit or arranging a consultation.
What areas does Floor Decor serve?
We serve Orange, Milford, West Haven, Woodbridge, and surrounding Connecticut communities, including Shelton, Stratford, Trumbull, Fairfield, Branford, Guilford, Madison, Bethany, and Oxford. Availability depends on the project and location. Contact us with your address to confirm installation or shop-at-home service.
Do you sell and install flooring in Milford CT?
Yes. We serve Milford homeowners with flooring sales, professional installation, hardwood refinishing, and shop-at-home consultations. Our showroom is in neighboring Orange, where you can compare carpet, hardwood, luxury vinyl, laminate, tile, and more. Call 203-403-6364 to discuss your Milford project.
Is Floor Decor Design Center a family-owned business?
Yes. We have been family-owned since 1998. Our team provides personal guidance with product selection, design, and installation planning, with an Orange showroom you can visit before and after your purchase.
Can I purchase flooring without installation?
Yes. We offer material-only purchases as well as full installation services. Whether you are working with your own contractor or arranging installation yourself, we can help you select flooring and review product requirements. Confirm quantities and installation suitability with your installer before ordering.
Flooring Products and Selection
What types of flooring does Floor Decor offer?
We offer carpet, carpet tile, solid and engineered hardwood, luxury vinyl plank and tile, laminate, tile, natural stone, cork, and area rug options. Our team helps you compare appearance, comfort, maintenance, performance, and price.
Which flooring brands can I explore at your showroom?
Our selection includes brands such as Karndean, Mirage, Proximity Mills, Doma, Paradiso, Newton, Stanton, and Nourison, along with other flooring collections. Displays and sample availability vary. If you have a particular product in mind, contact us before visiting.
How do I choose the right carpet for my home?
Start with the room’s foot traffic, the softness you prefer, and whether children or pets use the space. Fiber, construction, color, and cushion all affect the finished result. We can help you compare nylon, polyester, triexta, and wool options for bedrooms, stairs, family rooms, and other spaces.
What is the difference between luxury vinyl plank and luxury vinyl tile?
Luxury vinyl plank, or LVP, usually features wood-look designs in plank shapes. Luxury vinyl tile, or LVT, often features stone or ceramic looks in tile shapes. Installation methods, thickness, wear layers, and warranties vary by collection. Compare the specific products rather than relying on the category name alone.
What is the difference between laminate and luxury vinyl flooring?
Laminate typically combines a wood-based core with a decorative surface and wear layer. Luxury vinyl uses a different construction that varies by product. Both offer wood-look options, and some laminate collections have water-protection warranties. We can help you compare water exposure limits, scratch resistance, comfort, and installation requirements.
Is luxury vinyl flooring suitable for kitchens and bathrooms?
Many luxury vinyl products are suitable for kitchens and bathrooms when installed according to the manufacturer’s requirements. Product approval and warranty coverage vary. Waterproof flooring does not prevent leaks, waterproof the room, or eliminate moisture problems beneath the floor.
Choosing Flooring for Your Home
What is the difference between solid and engineered hardwood?
Solid hardwood is made from one piece of wood. Engineered hardwood has a real wood surface over a layered core, which generally provides greater dimensional stability as humidity changes. The right choice depends on your subfloor, room location, and product requirements. Refinishing potential depends on the floor’s construction and remaining wood thickness.
What flooring works well for homes with pets?
Luxury vinyl, tile, suitable laminate, and stain-resistant carpet are options worth comparing. Consider scratches, spills, traction, comfort, and cleaning needs. No floor is completely scratch-proof, and pet-related warranty coverage varies. Tell us about your pets so we can help narrow the choices.
What flooring works well in a Connecticut basement?
Luxury vinyl, tile, and certain carpet options may work well, depending on moisture conditions and the product’s installation requirements. Before selecting flooring, address leaks or water intrusion and evaluate the concrete for moisture. A waterproof product does not make a damp basement suitable for installation.
Do you offer stair runners and area rugs?
Yes. We offer stair runners and area rug options in a variety of materials and patterns. Our team can help you coordinate a runner or rug with your flooring and decor, discuss sizing, and review the finishing or installation services your project needs.
What is carpet binding and do you offer it?
Carpet binding finishes the exposed edges of a cut piece of carpet to create a neat edge and help reduce fraying. We offer carpet binding services and can discuss suitable carpet, dimensions, and finishing options for your project.
Design Consultations and Shopping at Home
Do you offer free flooring measurements and estimates?
Yes. We offer free flooring measurements and estimates. Share your project address, the rooms you want to update, and the flooring you are considering. We can review the scope and provide an estimate based on your space and the work included. Call 203-403-6364 to get started.
Can I shop for flooring without visiting the showroom?
Yes. Our shop-at-home service brings flooring samples to your home so you can compare them in your lighting and alongside your furniture and finishes. We generally offer this service within about 15 miles of our Orange showroom. Contact us to confirm availability for your address and the products you would like to see.
Do you offer shop-at-home flooring appointments in Milford?
Yes. Milford homeowners can contact us to arrange a shop-at-home appointment. We can discuss the rooms you are updating and bring suitable samples for you to compare at home. Call 203-403-6364 to discuss your project and appointment availability.
Can you help me coordinate flooring with the rest of my room?
Yes. We help you compare colors, textures, patterns, and materials that work with your home and preferences. Bring room photos, inspiration images, and samples of existing finishes to your showroom visit, or discuss them during your in-home consultation.
Can I visualize new flooring in my room before buying?
Yes. Our website’s flooring visualizer lets you preview featured products in a photo of your room. Product availability in the visualizer varies. Use it to narrow your choices, then review physical samples because screens, lighting, and natural variation can affect how flooring appears.
Installation and Hardwood Refinishing
Does Floor Decor provide residential flooring installation?
Yes. We provide residential flooring installation and help coordinate product selection, measuring, ordering, and installation planning. We review your existing flooring, room conditions, and preparation needs so the proposal reflects the work included.
What warranty do you provide on flooring installation?
We back our flooring installation with a lifetime installation warranty, subject to its terms and exclusions. Product warranties are separate and vary by manufacturer. Ask our team to review the coverage for your project, including care requirements and conditions that are not covered.
Do you offer commercial flooring installation?
Yes. We offer commercial flooring products and installation for offices and other business spaces. Tell us about expected traffic, maintenance needs, design preferences, and scheduling requirements so we can discuss suitable products and project scope.
Do you offer hardwood floor refinishing in Orange and Milford?
Yes. We offer hardwood floor refinishing in Orange, Milford, and surrounding service areas. We can evaluate whether your existing wood floor is a candidate for sanding and refinishing or whether replacement is more appropriate. Floor construction, remaining wood thickness, and existing damage affect the options.
How should I prepare for flooring installation?
Confirm preparation requirements with our team before installation day. Review furniture moving, existing floor removal, access, pets, and the tasks included in your order. Some subfloor problems become visible only after flooring is removed; additional work and costs should be reviewed before proceeding.
Pricing Scheduling and Financing
How much will my flooring project cost?
Cost depends on the product, room size, installation method, and preparation required. Existing floor removal, furniture moving, subfloor repairs, stairs, and transitions can also affect the total. Request a free measure and estimate so you can review pricing for your space and the work included.
How long does it take to complete a flooring project?
Timing depends on product availability, delivery, preparation, and installation scheduling. Some products also require acclimation before installation. Let us know about deadlines early so we can discuss a realistic timeline and any conditions that may affect it.
Does Floor Decor offer financing?
Yes. Financing options are available, subject to credit approval and the provider’s terms. Visit our website’s financing page or contact our team for current offers and application details. Review repayment requirements, interest terms, and any promotional deadlines before choosing a program.
How do I get started with my flooring project?
Visit Floor Decor Design Center at 555 Boston Post Road, Orange, CT 06477, or call 203-403-6364 to discuss your project. We can help you plan a showroom visit, request a free measure and estimate, or arrange an available shop-at-home appointment.
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